Refund Policy

At Bond Digital Works, we strive to deliver high-quality digital marketing, creative design, and printing-related services. Please read our Refund Policy carefully before availing our services.

1. General Policy

All payments made to Bond Digital Works are non-refundable, unless otherwise stated explicitly in writing. Due to the nature of our services, once work has started, costs, time, and resources are already allocated.

2. No Refunds for Digital & Creative Services

Refunds will not be provided for:

• Digital marketing services

• Creative design services

• Branding and advertising projects

• Printing and press-ready design work

• Website development or technical services

• Social media management and paid advertising campaigns

Once a project has been initiated or delivered, it is considered accepted.

3. Advance Payments

• Any advance or upfront payment made is non-refundable

• Advance payments are required to initiate work and cover initial planning, design, and resource allocation

4. Printing Disclaimer

Bond Digital Works provides design services only for printing unless explicitly mentioned.

We are not responsible for:

• Printing errors from third-party vendors

• Color variations between screen and printed output

• Material or paper quality selected by the client or printer

Refunds will not be issued for printing-related issues once the design is approved.

5. Project Cancellation

If a client chooses to cancel a project:

• Before work begins: refund eligibility (if any) will be reviewed on a case-by-case basis

• After work has started: no refund will be provided

Any completed or partially completed work will be billed accordingly.

6. Delays & non-responsiveness

Bond Digital Works will not be responsible for project delays caused by:

• Late feedback or approvals from the client

• Incomplete or incorrect information provided by the client

Such delays do not qualify for refunds.

7. Exceptional Circumstances

In rare cases where a refund is approved at the sole discretion of Bond Digital Works:

• The refund amount may be partial

• Administrative or processing fees may be deducted

• Refunds will be processed within 7–14 business days

8. Chargebacks & Payment Disputes

Clients are encouraged to contact Bond Digital Works directly before initiating any chargebacks or payment disputes. Unauthorized chargebacks may result in service suspension and legal action if necessary.

9. Changes to This Policy

Bond Digital Works reserves the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.

10. Contact Information

For any questions regarding this Refund Policy, please contact: bonddigitalworks@gmail.com